Frequently Asked Questions.

How often should I get my furnace repaired or a tune-up?

Black River Heating & Cooling recommends annual maintenance every fall, before the heating season begins. This ensures maximum efficiency, safety, and prevents costly breakdowns.

Why is my furnace blowing cold air?

This is usually a sign of an issue. Common causes include a malfunctioning thermostat, a tripped safety switch, or a problem with the gas or pilot light. Call us for fast furnace repair diagnosis.

What is short cycling and is it bad?

Short cycling is when your furnace turns on and off too frequently. It is bad because it wastes energy, reduces comfort, and causes excessive wear, potentially leading to a premature furnace replacement.

What are the signs I need a new furnace?

Signs include a furnace that is over 15 years old, frequent and expensive repairs, strange noises, and significant spikes in your heating bills.

Is a heat pump a good choice for Northeast Ohio winters?

Modern heat pumps are highly efficient and great for milder cold, but often require a backup auxiliary heat source to efficiently handle the extreme lows and sub-zero temperatures typical of Northeast Ohio winters.